Benugo has been around for about 10 years but this is the first time I've visited.
The shop, which specializes is grilled sandwiches, has a deli feel to it and is quite spacious. They have recently introduced free wi-fi for customers too.
I'm not sure if I got the ordering system right on my visit. Do you order you food at the deli counter section and then pay at the till? Or order at the till? Whichever it is, the system is a bit confusing and you seem to end up waiting in two queues and then milling around at the end as you wait for your food.
I ordered a cumberland sausage sandwich in a crusty roll, part of the breakfast menu.
I suppose it shows that appearances can be deceptive. Despite Benugo's funky, designer look the sandwich was a let down. A bland, squashed, flaky bread roll concealed a sliced cumberland sausage that was in need of a bit more heating up. Not much love of food was apparent. I might have expected something like this from an anonymous, side-street cafe but not from somewhere with such a bright, cosmopolitan image.
As always with a negative review, I can't slam an entire establishment based soley on its sausage sandwich. For all I know Benugo's other food could be outstanding. But for the purposes of this blog, I have to put Benugo in the 'don't bother' pile (unless you really need somewhere with free wi-fi).
1 out of 5